Well folks, its that time of year again, a reflection of 365 days; things that have happened, things that that I’ve heard, things that I’ve watched things that I’ve learnt.
This is the fifth time I have been able to do a review of the year, take a little time and reflect on what has happened to me over 12 months. As I looked back on 2016 I commented that I thought it had been a quick one, where has the time gone, this year seems to have evaporated in front of my very eyes.
One change that has happened that I would never have predicted at the beginning of the year was that I would be writing this blog back in Leeds, back in my home county, my home city. The decision to leave Ireland was not an easy one, but I have written about that already on here. Being back in Yorkshire with family and friends is a heart-warming change. As part of the planning process for coming back to Yorkshire my wife commented how strange it is when you travel, how you can wake up on one day a member of a great team in Ireland and within 24 hours migrate to being part of something quite new. Well, we are a month into something quite new and indeed something we have done before; maybe it’s the best of both worlds, it doesn’t feel like going back but more a forward leap of faith to try and test the next part of tomorrow.
I certainly dare not even try to predict what 2018 holds for us. I was lucky enough to meet Gus Balbontin (of Lonely Planet fame) this year. Gus was adamant that every time we create a plan a fairy dies, so, 2018 will be my attempt to do less plans, more simply considering what to do next and less dead fairies! And, if you ever see Gus on a list of speakers at an event go see him, so inspirational in so many ways, energy, storytelling, sheer will of determination to make you understand his message, awesome!
Travel has played a huge part in 2017 for me, a dream holiday at what will now become a habitual holiday time for us happened in February. A few days in Bangkok followed by two amazing weeks on Phuket. I never did the whole backpack traveller thing; I was too ambitious to get my career started! Being in Bangkok blew my mind, probably in less than 10 minutes of being there. Temples, lady boys, practically free bear, live food choices, huge market places and the most expensive glass of wine I have ever had all featured in a very short time in Bangkok. We were then on to the relaxing part of the holiday on a very sunny Phuket. It really did allow my brain to recharge but after a few days of that learning the basics of Thai boxing, heading to Café Del Mar on Phuket and then following in the footsteps of Leonado De Caprio were all new adventures and highlights, experiences that made it the holiday of a life time.
2017 was also the year of some formal activities too, becoming a god father was an amazing experience, the fact that two wonderful friends and people I feel I have known forever want me to help in the upbringing of their very beautiful second daughter was amazing, and leading a reading at the service was a highlight of the year. Setting me up for another formal event in a few short months, my brother and his amazing fiancée decided that I would be the right person to be their best man in August 2018. I guess a prediction I can make is that the review of 2018 will feature some stories from the stag-do in Las Vegas and the wedding in August.
I have had the great pleasure, as I have had every year, of working with some new amazing people, but in particular this year I properly got to know the team at Leading Social, a driven, aware, capable and unbelievably creative bunch, led by the ever up and ‘at’em’ Jamie White and the calmest and most considered side kick ever, Emma Klyne. When you meet an organisation like Leading Social and it becomes a partnership so quickly it always fills me with enthusiasm for what the future will hold.
Only one trip to Ibiza beats this years, and that one is unbeatable. But this year everything went so well, seeing Hot Since 82 and Purple Disco Machine, making it to some of the best day time dancing in beautiful sunshine with a lot fun scenery made for a great holiday, so much that the dates are booked straight away to repeat the experience.
When I first started writing this yearly review it focused on lists of music, the songs of the year, and yes I can’t not do that for my own piece of mind, but perhaps most interesting this year is the sudden re-emergence for me of albums, sets of music played in the order that the artist originally intended for the youngsters out there! New music by the likes of; Kolsch, Kink, Bicep, Terrence Parker, Jesse Rose, George Fitzgerald, LCD Soundsystem, Hercules and Love Affair, Honey Dijon, Anja Schneider, Maya Jane Coles, Purple Disco Machine and Emancipator have really given me something to look forward to when the release date came around, all recommendations for your listening pleasure.
Live music is still part of every month, and some of the best nights out have been gigs this year; James Vincent McMorrow in the grounds of Trinity University, Go Go Penguin, U2, The Happy Mondays, Loyle Carner, King Krule and Fatima Yamaha have all been part of the live experiences this year. Perhaps the best though was seeing Air at the Beatyard festival on a very very wet day in Ireland, one of those bucket list bands I had to see.
So one of the things I have done every year since 2003 is pick my songs of the year and keep them as a play list to go back to and enjoy, this years top 40 goes something like this:
The way taste changes, evolves and grows I find fascinating. Ireland changed my music taste, radio friendly pop music crept in, I am interested to see what being back home in Yorkshire does to it in 2018, certainly the gigs we are lining up would suggest a continued interest in those melody driven dance songs.
If we are going to do the songs list we may as well get the films (and TV Series) list up too;
|1 – Wonderwoman||6 – The Sinner (TV)|
|2 – La La Land||7 – Logan|
|3 – Stranger Things 2 (TV)||8 – 13 Hours|
|4 – Hacksaw Ridge||9 – Passengers|
|5 – Arrival||10 – American Gods (TV)|
I’m not always sure these were released truly this year but they landed on my screen this year and I enjoyed them a great deal. I stopped myself from adding Defenders and The Punisher and Luke Cage as well, that could have been a step too far. The second season of The Get Down did it for me as well but for some reason nobody else seemed to enjoy it the same, don’t you just hate that when your programme gets cancelled before it gets to some sort of fruition.
Being named as the number one CIO in the CIO100 was such a great moment in the year for me. The CIO100 is something I have been involved in for a few years now; being number 15 the very first year and the party that we threw the next day back at the organisation I worked for will stick with me forever. Being there at the front of the book was a wonderful recognition this year. I loved ‘giving’ the Oscar speech as well, making sure I didn’t forget the people that put me there, one day there will be a way of awarding the team of a digital organisation without so specifically calling out one person.
The after party that was arranged was pretty cool, one of the smallest clubs in London, in an old Gents loo with the most amazing dancing on stage, and me, in my celebratory state almost making it back-stage instead of outside will go down in my own stories of legend. The year kept being quite award driven though, a big surprise was a new category at the eGov Awards in Ireland, being announced by my Minister at the time as the winner of the Net-Visionary award was pretty cool.
Perhaps the best of the awards though was in early December at the Talent Unleashed awards. An award across the whole globe judged by Sir Richard Branson and Steve Wozniack, they decided to give me the award for the things that had been achieved in digital health in Ireland; most disruptive digital leader, it was such a great night in the museum of London and felt like a nice personal ‘round-off’ to three years in Ireland working with a wonderful team.
Meeting new people has an impact on all of us, in 2016 I met Fabian Bolin from War on Cancer, in 2017 I was able to invite him to a stage I was hosting, hearing his story touch people as it had done me a year earlier was a great moment. Disease and cancer in particular continues to touch so many people, we all have a story that makes an experience personal, to hear Fabian speak puts a new context on what we as individuals can do about it. In the job I do I try to talk to teams about being in it for the mission of making healthcare systems ‘right’, people like Fabien are the true inspiration for this as a way of being, a definite highlight of the year, a man who gave me so much courage through the year.
Talking of courage and teams; Wannacry as a highlight? Well in Ireland it was! Leaving Galway after a series of meetings a call came in from the NHS alerted us to the fact that something quite serious was about to happen. Those couple of hours gave Ireland the opportunity to get ahead of the curve and protect the boundaries of the system. I have never been prouder than on the Sunday hearing the roll call of people involved working so hard to do a job they did because they cared so much. It made for a busy weekend, TV and Radio and generally ensuring that everyone in health knew what to do when they touched a computer over those few days was something we now put down as a significant effect on the way Ireland came out of Wannacry. The team achieved the plaudits they deserved and for a short while the health system was seen as a leader in all things digital in Ireland.
Traveling for work became a part of the job in Ireland a part that was enjoyable although not always actually seeing much of the places I went to; Brussels, Malta, Barcelona, Estonia, London, Belfast, Richmond and Seattle all featured on the passport stamp in 2017. Perhaps the most fun travel though was the Maternity Digital Challenge; three cars in a challenge to visit every Maternity unit in Ireland (19 Units) in 24 hours and at the end of it publish a digital strategy for maternity services. The fastest piece of policy ever in Ireland and one that if acted upon fully will truly change the way maternity services are offered across the country.
The great thing about the travel side of what I do is obviously meeting people and the connections that then brings. Social media is a huge part of maintaining these connections, in 2017 a great many new connections have been made, the ones I continue to learn most from or truly inspire me on an almost daily basis include;
|1 – @MattHaig1||6 – @MrDanWalker|
|2 – @ValaAfshar||7 – @DrJessicaBarker|
|3 – @MuziekGeluk||8 – @Pnolan99|
|4 – @Nickisnpdx||9 – @Rosarii_mannion|
|5 – @TedRubin||10 – @evankirstel|
In 2018 there will be a new set of lists of the digital health leaders to follow coming out of Ireland and indeed HIMSS will be publishing their 50 global leaders, having featured in the Huffington Post social media lists I really think this is a great way of getting in touch with a different set of people that can expand what you know and what you want to learn. In the case of @Nickisnpdx and @MuziekGeluk I have met two people who genuinely have changed my life views. Two others in ‘the business’ that are also worth a follow are: @UKPenguin and @Andy_Kinnear, real digital health heros in a half-shell!
Life views get changed by events and people, Manchester and the impact the horrible events of that evening had on so many people will always now bare a mark on me. I love live events, and now they will always be a thought that goes out to those people that were harmed by the horrors of what happened in Manchester. I went to see Professor Brian Cox just days after Manchester, the odd calmness to the delays, the new acceptance of a normal that has come to us is quite scary. Professor Cox provided almost a eulogy for me in the way he delivered his ‘set’, how we are all human beings here on this planet for reasons unknown and yet so many people seem to be set here to destroy all that is good. In the wake of Manchester many people tried hard to stress the need to simply spread love not hate, I wish that would continue to hold strong in 2018.
You can tell you are getting older, not just by the amount of grey hair but by a change in the what you love to do when you go out. For me this year new restaurants have played a huge part in my entertainment; Tickets, Social Eating House, Amuse, Hang Dai, Punch Room, Café Del Mar, Blind Pig, Mulberry Garden, Tattu, Cats PJs and Headrow House have all made a difference to the nights out I have enjoyed.
I have managed to get to the Café Del Mar on Ibiza, Barcelona, Thailand and Malta (Although Malta is a ‘fake’ version) and I am lucky enough to be adding Miami to the list in a couple of months, which just leaves Dubai. Amazing music, super food and normally some pretty cool entertainment make the Ibiza version of Café Del Mar still up there in the top places for me!
One of the last things I got to do in Ireland was a little dream come true, speaking at a literary festival. Something Wicked is a little crime writing festival in North Dublin and I had the great honour of speaking at it on the threats of Cyber Crime and how the world is changing through digital. It was a superb audience with a lot of smiling faces and great discussion and questions after. I would love to do it again in the future I enjoyed it so much.
Being back in the UK re-opens one of my other favourite pass times, shopping! With Vivian Westwood, Jeffery West, Pretty Green, Paul Smith, Jigsaw, Hip, Ok Comics, All Blues Co. and so many more wonderful shops in Leeds Saturdays (When Barnsley FC aren’t at home) are going to be fun and have been already since getting back here.
My last two memories of Ireland and 2017 are people based, my parting gift from Roisin Doherty was my very own certificate of my Individual Health Identifier, seeing that on paper and it being able to be used to aid in the delivery of my care is a great achievement for a small team of dedicated and inspiring leaders, none more so than Roisin who I can safely say is one of the most accomplished Project Managers I have come across and I know will go on to do amazing things in the digital health space, a definite highlight of 2017.
Last but not least was leaving Niamh, my trusted sidekick for only a couple of years but leaving someone who has helped you so much was difficult, we joked in those last few days about the importance Niamh has played in the success of eHealth Ireland, for those that are still involved on the Green Isle, it was no joke, Niamh is the centre of that world and intrinsic to its success. Working with someone who simply gets what you are doing was a great part of 2017, a lot of laughter was shared.
So here we are, on the verge of 2018. A new team, a new goal, a new environment and a new outlook, last year I leapt into 2017 with a new motto; ‘We can achieve, we truly can.’ I was full of vigour for not doing things like we always have, doing something different.
2018 is going to be the year that I work with my new team and try hard to;
‘… change what we do to change who we are.’
Small changes, small moves of the behaviour dial is all it takes to make a difference when the team you are part of is as good as what I have inherited here in Leeds. The culture I now work within can and will be our advantage in 2018 and I want to be part of the changes we each make more than anything else. After all as Bob Dylan says, ‘There is nothing so stable as change.’
We are in the year of the Rooster, so every morning I will try hard to wake up with the call of the Rooster ready for the next new challenge!
Becoming the new boy again is always a nerve wracking event isn’t it? Remember the first day at school, new faces, new places and new ways of working? I am in week three of being the new boy in Leeds and I have never joined anywhere that worked so hard to make you feel welcome and part of the team as much as Leeds does; and at a pace that is quite extraordinary.
Induction would send the fear of dread into many a health IT person. Fire safety, manual handling, corporate values and orientation… ’Just let me get to the job,’ most of us would be screaming inside, after all we came here to do this job, we don’t need persuading anymore. But not one single new staff member can start within the organisation without attending, therefore induction it is.
So the Monday morning comes around and just like the first day at school I have my best new tie, my new note book, my new pen and I am ready for anything. Coming back to what you know, Leeds, the city, means that one of my best friends is there to meet me for a coffee before the induction begins. But straight away it feels different. New colleagues come up to say hello and welcome, before the (what I thought would be scripted) induction even begins and straight away it made me, the new inductee, realise, hang on, this isn’t a scripted event, this is real people with real values, and actually, OMG, everyone really does care!
Entering a room with around 50 other new starters immediately creates something of a new collegiate group of professionals. We are in this together and in time to come we will remember starting on the same day. No matter what our role, the people in the room are connected to one new thing, the care of patients at Leeds and The Leeds Way.
A lesson in Leeds is the first part of induction: what is there to be proud of? Firstly you are already blown away by the sheer size of the hospital, and this is one of several sites. Then it turns out parts are over 250 years old. Remember the amazing work of Kate Granger. Personalising and making human the interaction with people who work in healthcare is also part of induction. Every one of the people on induction are using the ‘hello my name is…’ introduction line, instilling straight away the human nature of Leeds as an organisation.
The culture of the organisation is impressed upon a new person on day one. The brand of ‘#TheLeedsWay’ is distilled down to the key vision statements, not simply posters for all to see but real values that you quickly realise permeates everything that the team is here to do.
Leeds hospitals needs this team work, as the next realisation is just how busy the hospitals are. That week there had been between 550 to 600 discharges a day. If you didn’t realise before induction then it comes home quickly how important it is to every part of the organisation to be at the frontline of healthcare in the NHS, as Leeds is the centre for so many care initiatives, transplant scenarios and specialist care. As a new person working here you get the importance quickly of The Leeds Way and the Leeds Improvement Method in place across every job. Every ‘asset’ the trust has is asked to understand how to make the care journey of a patient a better experience.
Delivering care costs money, around £3m a day, and with over 1.5 million patients every year, you begin to build your own scale for the size and complexity of my new organisation.
Every induction group meets the CEO and gets to hear first-hand the vision for the future and understand how he believes every hand in the room is involved in building the Leeds Way. The leaders in the room also get to meet the Exec Team, truly making sure that the Exec Team is asked by every member of staff to model the values of the organisation.
I have worked in a number of health organisations over the last 20 years, yet never have I felt part of the team as quickly as I have at Leeds. The Leeds way of delivering induction means that I am a team member quickly and can help deliver the goals of the organisation as quickly as I possibly can.
Joining Leeds really does feel like joining a new way, #TheLeedsWay