All posts tagged fans

Keeping it real, My IT dot to do

At high school it became a yearly tradition (to my mother’s happiness) that I received the pastoral award for my contribution towards caring for fellow students. When asked the popular question, ‘What do you want to do when you grow up?’ my answer, though vague, always included the statement ‘to work with people.’  I do… Read More

Service management in 2030, an event horizon!

In preparation for presenting at this years ITSM14 I started to think about the future of service management. In 2030 we can guarantee the world will be very different and service management will have reacted to the changes, adapted, grown and evolved to be something incomparable to the service management we live and breath today.… Read More