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Recently at the IT Service Management 2014 conference I got into a debate via social media about the need for a Chief Digital Officer. The presentation was on cloud computing and service management and the presenter suggested that an organisation… Read More
A CIO has to make big decisions every single day. Operational decisions about keeping the ‘lights on’ for major systems, strategic decisions about the delivery of Business Intelligence in 2016 and resource decisions about just who can deliver what elements… Read More
It has been great preparing for this years ISF Congress for a number of reasons, not least of which has been looking again at the Datatopia work we did last year and considering the links to the work completed by… Read More
I was discussing a way to describe how eHealth can change the way in which hospitals deliver care recently with a learned colleague. He has come up with the phrase, the ‘Liquid Hospital’, which I have to say has grabbed… Read More
In preparation for presenting at this years ITSM14 I started to think about the future of service management. In 2030 we can guarantee the world will be very different and service management will have reacted to the changes, adapted, grown… Read More
It is widely acknowledged that there is a shortage of women in senior STEM roles across public and private sectors. Much has been written about how to engage with the next generation of IT leaders to encourage uptake of women… Read More
It is nearly three years since I went to a football game, but a couple of weekends ago I made it back. Some would argue that Oakwell is perhaps not the epitome of the great game, its not quite grass… Read More
Well it’s more than just the second letter! eHealth has quickly become the term to provide an overarching reference point for all elements of technical advancement that supports the provision of health care. It’s not just a new ‘cool’ name… Read More
I really couldn’t decide whether to call this article ‘WiFi Enabled Cows’ or ‘Ubiquitous Computing’ so I went with both for the benefit of humour and technology… We stand on the verge of the so called ‘Internet of Things’, a… Read More
In the words of them there Beastie Boys, ‘Brooklyn, Bronx, Queens and Staten, From the Battery to the top of Manhattan, Asian, Middle-Eastern and Latin, Black, White, New York you make it happen.’ So I am on my way back… Read More