Page 19 of 23
Was it an insult I thought, being congratulated for not being technical? It felt like an insult! Of course it wasn’t but it got me thinking about what it means to be leading a technology team in a large organisation… Read More
The butcher, the baker and the candlestick-maker – or in this case, the educator, the shop owner, the mechanic and the know-it-all – were in discussion at the recent UK CIO 100 event. (As an aside no one has worked… Read More
Where Does Improvement Begin? In February 2014, I was at the Lean Healthcare Awards, presenting as a finalist in the Lean Champion category when I was asked how I had started on my improvement journey? I suddenly remembered a chance… Read More
The 1st of April meant so much to our organisation this year! A complete change in how we manage the delivery of clinical research in the NHS goes ‘live’. No fuss, no trumpets, it simply comes into being: a change… Read More
Do I want red wine or a beer? What system do I use to make that decision? Recent studies reveal that in so many decisions the human brain actually doesn’t make many choices based on rational though but on instinct.… Read More
The conference as an education, I have never quite been sure whether that was really true or not at least until recently. I have learnt some ‘things’ at different conferences in the past but I hadn’t really experienced the ‘end… Read More
Richard Horton is a Service Delivery Manager at the NIHR CRN, he has responsibility for the service improvement of one of our major systems over the last 18 months, turning around a service described by some as the ‘rotten tomato’… Read More
Two heads are better than one, many hands make light work, and a plethora of similar phrases and sayings spring to mind when considering how to set about a new task that is simply too big for one human being… Read More
The excitement related to the announcements of the Qlik Luminary Programme has been with us since just before Christmas, embargoed until now, and being embargoed with the level of enthusiasm I have for this has felt a little like being… Read More
In today’s world we need insight into complicated questions whilst we are on the move. The phrase, ‘ask Google’ has become common parlance for “I don’t know” or “I can’t remember” and therefore need to ask for immediate insight. This… Read More