Originally published in Health Management Institute of Ireland The amazing work of Chip and Dan Heath in the book ‘Switch: How to change things when change is hard’ describes a series of analogies that reference organisational change. One of these… Read More
What does my boss never want to hear? Ian Cox, a prominent commentator on the role of the CIO recently published an open letter to all CEOs. The letter contains five pieces of advice every CEO should hear about the… Read More
This blog was originally published by http://businessvalueexchange.com/. What does it mean to have a digital consumer experience? Probably the music industry has managed to make the most of the digital market for consumers in recent years. And even now the… Read More
The journey to work for so many people across the globe is a miserable experience. Heavy traffic, an alarm call just a little too early, and a squashed train or worse still a missing train. At least once a week… Read More
Recently at the IT Service Management 2014 conference I got into a debate via social media about the need for a Chief Digital Officer. The presentation was on cloud computing and service management and the presenter suggested that an organisation… Read More
The race for the truly smart home is on, when your fridge can create your shopping list on your phone. It can add to that list as your friend takes the last cold beer, advising you which supermarket to call… Read More
Was it an insult I thought, being congratulated for not being technical? It felt like an insult! Of course it wasn’t but it got me thinking about what it means to be leading a technology team in a large organisation… Read More
Some of my favourite songs last year were when a band had a special guest artist that they ‘featured’. This oddity launched a quite a few careers that I think will be big names in 2014, John Newman and Sam… Read More
Gareth Baxendale is the head of Technical Services at the NIHR CRN, he has a unique view as to the technology and solutions deployed in our organisation. He provides business ownership for the strategic infrastructure in our organisation and knows… Read More
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